Privacy Policy

Effective as of 2026

Welcome to Sylvian. At Sylvian, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you use our website at sylvian.biz and related services. Please read this policy carefully.

1. Information We Collect

1.1 Personal Data: When you contact us or use our contact form Contact Us, we may collect your name, email address, phone number, and company name.
1.2 Usage Data: We gather information about your interactions with our website, including pages visited, time spent, and device information.
1.3 Cookies: We use cookies and similar technologies as described in the Cookies section below.

2. How We Use Your Information

We use the information we collect to:

Provide and maintain our legal services;
Communicate with you regarding inquiries or requests;
Comply with legal and regulatory obligations;
Improve and personalize our website and offerings.

3. Cookies and Tracking Technologies

3.1 What Are Cookies: Cookies are small text files stored on your device when you visit our website.

3.2 How We Use Cookies: We use cookies to analyze website traffic, remember your preferences, and enhance user experience.

3.3 Managing Cookies: You can adjust your browser settings to refuse or delete cookies. Please note that disabling cookies may affect your ability to use certain features of our site.

4. GDPR and Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process personal data based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data;
Contract Performance: Processing is necessary for the performance of a contract with you;
Legal Obligation: Processing is required to comply with a legal obligation;
Legitimate Interests: Processing is necessary for our legitimate interests, provided your rights do not override those interests.

5. Your GDPR Rights

If you are located in the European Economic Area, you have the following rights:

Right to access: Obtain confirmation of whether we process your personal data and access to that data;
Right to rectification: Request correction of inaccurate or incomplete data;
Right to erasure: Request deletion of your personal data under certain conditions;
Right to restrict processing: Request limitation of processing under specific circumstances;
Right to data portability: Receive a copy of your data in a structured, commonly used format;
Right to object: Object to processing based on legitimate interests or direct marketing;
Right to withdraw consent: Withdraw consent at any time where processing is based on consent.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations.

7. Sharing Your Information

We may share your information with:

Service providers who assist in operating our website and services;
Authorities when required by law or to protect our rights;
Third parties in connection with any corporate reorganization, sale, or merger of our business.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. International Transfers

Your information may be processed in Kuwait or in other jurisdictions. We ensure adequate safeguards are in place to protect your data in accordance with applicable law.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Sylvian
Business ID: KW-2198519
360 Mall, Abdullah Al-Mubarak Street, Al Farwaniya Governorate, 81008, Kuwait
Phone: +96526515112
Email: [email protected]

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the 'Effective as of' date at the top of this page. Your continued use of our website after changes constitutes your acceptance of the updated policy.